Frequently Asked Questions (FAQs)
Delve into our FAQs to discover how PatientTeam's comprehensive solutions address social determinants of health, streamline care coordination, and empower healthcare professionals and advocates in creating healthier communities.
What is PatientTeam and how does it work?
PatientTeam is a comprehensive electronic health record (EHR) and electronic medical record (EMR) SaaS solution designed to address social determinants of health (SDoH), financial determinants of health (FDoH), and other non-medical determinants of health (NMDoH, NHDoH). Our platform facilitates collaboration among healthcare professionals, patient advocates, social care workers, long-term care facilities, educational facilities, and health information exchanges (HIEs). PatientTeam integrates functionalities such as survey creation, patient and caregiver information gathering, and interoperability with remote patient monitoring (RPM), continuous glucose monitoring (CGM), and health metrics from platforms like Apple Health.
What kind of surveys and forms can I create with PatientTeam?
PatientTeam offers a flexible form builder that allows you to create customized surveys and questionnaires to gather information on various health and social factors using screening surveys. These tools gather diverse health and social data through screening surveys. Moreover, PatientTeam supports robust dashboards, simplifying the process of accessing comprehensive summaries of social risk scores in one convenient location.
Does PatientTeam offer any reporting tools?
Yes, PatientTeam provides robust reporting tools designed to empower healthcare professionals, patient advocates, and administrators with valuable insights. Our reporting tools allow users to generate comprehensive reports on various aspects of healthcare delivery, including patient outcomes, social determinants of health (SDoH), care coordination activities, and more. With customizable reporting options and intuitive dashboards, users can visualize data trends, track key performance indicators, and make informed decisions to enhance patient care and optimize organizational processes.
How does PatientTeam address social determinants of health (SDoH)?
PatientTeam utilizes advanced tools and analytics to comprehensively identify and address social determinants of health (SDoH). Our platform empowers users to access medical records, conduct surveys, and screenings to assess social risk factors. This enables healthcare providers and social care workers to customize interventions and care plans to meet the unique needs of patients effectively. By leveraging data-driven insights, PatientTeam aims to enhance health equity and improve overall well-being within communities.
What are some core features of PatientTeam?
Core features of PatientTeam include survey creation and management, closed-loop referrals, outcome tracking and reporting, social risk intelligence, visualization and decision-support tools, social care networks, interoperable social care network integration, social care coordination, and adherence to standards and governance protocols.
How does PatientTeam support remote patient monitoring (RPM) and continuous glucose monitoring (CGM)?
PatientTeam seamlessly integrates with remote patient monitoring (RPM) and continuous glucose monitoring (CGM) platforms, allowing healthcare professionals to access real-time health data and monitor patient progress remotely. This integration enhances care coordination and enables timely interventions for improved health outcomes. Please contact us for a full list of compatible devices.
Can PatientTeam be customized to suit specific organizational needs?
Yes, PatientTeam offers customizable solutions to meet the unique needs of various organizations, including professional patient advocates, patient advocates, social care workers, long-term care facilities, educational facilities, and health information exchanges (HIEs). Our platform can be tailored to align with specific workflows and requirements, ensuring optimal usability and efficiency.
Does PatientTeam offer any tools for communication?
Yes, PatientTeam provides robust tools for secure communication among patients, advocates, providers, and social service workers. This facilitates streamlined care coordination and collaboration, fostering effective communication channels across the healthcare ecosystem.
How does PatientTeam ensure data security and compliance?
PatientTeam prioritizes data security and compliance with industry standards and regulations. We implement robust security measures and adhere to strict governance protocols to safeguard patient information and ensure confidentiality. Our platform is designed to meet HIPAA and other regulatory requirements, providing users with peace of mind regarding data privacy and integrity.
Does PatientTeam integrate with Electronic Health Record (EHR) systems?
Yes, PatientTeam offers seamless integration with Electronic Health Record (EHR) systems. Our platform is designed to streamline data exchange and interoperability, allowing healthcare professionals to access comprehensive patient information within their existing EHR workflows. Integration with EHR systems enhances efficiency and accuracy in care delivery, empowering healthcare teams to make informed decisions and provide personalized care to patients.
What are the interoperability standards that PatientTeam supports?
PatientTeam is committed to interoperability and adheres to industry-standard protocols and formats, including HL7, FHIR (Fast Healthcare Interoperability Resources) and USCDI (United States Core Data for Interoperability). These standards ensure seamless communication and data exchange between different healthcare systems, facilitating integration with electronic health record (EHR) systems, health information exchanges (HIEs), and third-party applications. By supporting these interoperability standards, PatientTeam promotes collaboration, data accuracy, and efficiency in healthcare delivery.
Is training and support available for users of the PatientTeam platform?
Yes, PatientTeam offers customizable solutions to meet the unique needs of various organizations, including professional patient advocates, patient advocates, social care workers, long-term care facilities, educational facilities, and health information exchanges (HIEs). Our platform can be tailored to align with specific workflows and requirements, ensuring optimal usability and efficiency.
What is a Patient Relationship Management (PRM) system and how does PatientTeam's solution work?
At PatientTeam, we understand that patients need continuous support and guidance even between appointments to stay engaged in their healthcare journey. Our patient relationship management (PRM) system is designed to provide that ongoing connection and personalized care experience. PatientTeam's PRM solution assembles all the pieces of patient data from various sources, including EHR integrations, SDoH surveys, and patient-reported information. By consolidating this comprehensive patient profile, our platform delivers valuable analytical insights that empower your care teams to drive positive change and improve patient outcomes.
What is a healthcare Customer Relationship Management (CRM) system?
A healthcare Customer Relationship Management (CRM) system like PatientTeam is a specialized software solution that helps healthcare providers effectively manage interactions with patients and build strong relationships. It streamlines operations such as appointment scheduling, patient intake, and multichannel communication. By centralizing patient data and interactions, a healthcare CRM enables personalized care, fosters patient loyalty, improves treatment adherence, and enhances overall outcomes. With features like automated reminders, secure messaging, and EHR integration, it empowers providers to deliver a superior patient experience while optimizing practice efficiency.
Can I migrate data from other Customer Relationship Management (CRM) systems to PatientTeam?
Yes, PatientTeam offers a secure and reliable way to migrate patient data from other CRM platforms. Our team understands the importance of maintaining data integrity and ensuring a smooth transition process. The process is carried out with stringent security measures in place, safeguarding the confidentiality and privacy of your patient data throughout the migration process.
How does PatientTeam support individuals with rare diseases?
PatientTeam offers comprehensive support for individuals with rare diseases through various resources and services. We provide access to tailored support groups, expert consultations, educational materials, and advocacy initiatives specific to rare disease communities. Our platform serves as a hub for connecting individuals with rare diseases to valuable resources, empowering them to navigate their healthcare journey with confidence and resilience.
How can PatientTeam help me find relevant clinical trials and studies?
PatientTeam offers personalized support for finding clinical trials and studies relevant to your condition or area of interest. Our platform features a curated database of ongoing clinical research across various therapeutic areas, along with personalized trial matching based on your medical history, genetic profile, and preferences. We provide guidance and navigation assistance to help you explore research opportunities, understand eligibility criteria, and make informed decisions about participation in trials or studies that align with your needs and goals.
These are just some of the frequently asked questions about PatientTeam. If you have any further questions, please don't hesitate to contact us.